I’m a purpose-driven designer who hates when hard things could feel easier.
(Kiana, pronounced like banana)
Currently a Product Designer at Showpass
Selected works
Simplifying ticket management for fans
Showpass
This redesign of the Accounts page makes it easier for customers to access and manage their tickets efficiently. Reducing basic, preventable inquiries, it enhances customer satisfaction and lowers support costs.
Nurturing an MVP: Growing a Product for the Future
Showpass
This project transformed the basic Membership MVP into a robust, future-ready feature.
By refining the UX and validating changes through user testing, I improved membership creation and management for clients and internal users while aligning the platform with our product's established UI/UX patterns.
More coming soon!
0 to 1: Building a Smarter Season Pass Solution
Showpass
This shift improved Showpass’s operational efficiency, improved flexibility for event organizers, and enhanced value for season ticket holders.
More coming soon!
